1. General Provisions

This Privacy Policy defines the procedures for the collection, processing, storage, and protection of personal data of users of the PayMax website (the “Website”).

We respect users’ privacy and process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws.

 

2. Who We Are

The controller of personal data is PayMax (the “Company”).

Contact email for data protection matters: info@paymax.ua

 

3. Personal Data We Collect

We may collect the following categories of data:
• contact details (name, email address, phone number);
• information provided via contact or registration forms;
• technical data (IP address, browser type, device type, operating system);
• website usage data (visited pages, access time, referral source).

 

4. Purposes of Data Processing

Personal data is processed for the following purposes:
• providing access to the Website functionality and user accounts;
• communication with users and handling inquiries;
• providing information about PayMax products and services;
• improving service quality and user experience;
• ensuring security and preventing fraud;
• compliance with legal obligations.

 

5. Legal Grounds for Processing

We process personal data based on:
• the user’s consent;
• the necessity to perform a contract or pre-contractual steps;
• the Company’s legitimate interests;
• compliance with legal obligations.

 

6. Data Sharing with Third Parties

We do not share personal data with third parties except:
• where necessary to provide services (hosting, analytics, technical support);
• where required by law or competent authorities;
• with the user’s explicit consent.

All partners are required to comply with applicable data protection requirements.

 

7. Data Retention

Personal data is retained only for as long as necessary to achieve the processing purposes or as required by law.

 

8. User Rights

Users have the right to:
• obtain information about the processing of their personal data;
• request access, rectification, or deletion of personal data;
• restrict or object to processing;
• withdraw consent at any time;
• lodge a complaint with a competent data protection authority.

 

9. Cookies

The Website may use cookies and similar technologies to ensure proper operation, analytics, and improved user experience. Users can manage cookie settings through their browser.

 

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or destruction.

 

11. Changes to This Policy

We reserve the right to update this Privacy Policy. The current version is always available on the Website.